Where to Go From Here? Taking a Special Collections Instruction Program Online and Back

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Starting a job in the middle of the pandemic created quite a few challenges as I began my work as the Instruction & Outreach archivist at Clemson University. My mandate was to create digital learning objects (DLOs) that would be effective for providing instruction to a wide variety of courses across disciplines. The instruction topics covered two basic questions:

  1. What is a Primary Source and how do you analyze it?
  2. What is an Archive and how do you use it?

Having more than fifteen years experience teaching online (eight of that full time!) I have deep knowledge of the pedagogy for online teaching & learning. I also have extensive experience with the practical challenges and needs of teaching in that format–i.e. make SURE your instructions are clear and concise to avoid 60 emails asking the same question!

At the outset, the decision was made to create DLOs that could potentially continue to be used long-term when the pandemic ended and in class instruction returned. Instruction in special collections is normally a one-shot session and often, too much content means that the “hands-on” experience of handling and using collections is extremely limited or non-existent. To provide instruction online during the pandemic that provides an experience similar to face to face instruction with content, access to, and interaction with digitized special collections items, I created modules delivered through Clemson’s Learning Management System (LMS, Canvas) that contained tutorials and a wide variety of resources for student and instructor use.

Utilizing the LMS satisfied the need for our materials and instruction to go to where the students already go: their LMS. The modules could be customized for each instructor’s needs and allowed us to pick and choose elements of instruction (tutorials, LibGuides, links, pdfs, etc.) that best fit the pedagogical needs of the course. Key to this type of DLO was the ability to create tutorials that offered interactive functionality. Initially, these tutorials were fairly static videos of narrated PowerPoint presentations with quizzes in Canvas on content that checked for understanding of video material. The instructor was free to use these quizzes or not. The tutorial module included a link to a Project Outcome survey to assess the overall effectiveness of the module. This approach made it difficult to provide any real interactivity with primary sources for analysis or practice using the special collections catalogue.

This initial program of DLOs for instruction offered a good stop-gap to fulfill the needs most immediately for online instruction. However, only about half of our usual 50-60 instructors per semester utilized the modules–informal communication suggests that everyone was feeling overwhelmed with learning how to “do” things online. We knew we had to do more and prepare for the return to in-person instruction and up our game with the DLOs.

Our experiences with these early DLOs showed us that we needed to find better tools with more functionality. While I would have loved to buy new software and use the most cutting edge tools, the realities of budgets, bureaucracy, and time spent learning new software meant that I needed to get the most out of the tools we already had access to. In this case, I went looking through the Spring Share suite of tools. LibWizard provided most of what I was looking for with their standalone tutorial function. These tutorials could “live” at Spring Share and be easily created and updated without much difficulty or confusion. A permanent link was generated for each tutorial that could be simply included in the LMS module and paired with quizzes, surveys, etc. The standalone tutorial function also allowed for creating built in activities that made it possible for students to analyze a primary source (in digitized format), providing more interactivity. Having links to PDF files (i.e. worksheets, etc.), websites, and the special collections catalogue all accessible within the tutorial made the tutorials a one-stop shop.

You can see one here: https://clemson.libwizard.com/f/Primay_Source

With the return to in-person instruction in fall 2021, we prepared to integrate these tutorials and modules into a hybrid form of instruction that allowed us to move away from content-heavy one-shot sessions. Instead, the modules I created became available through the LMS using the Canvas Course Commons. Instructors were directed to download the Canvas module directly into their courses from the Commons and publish all or parts of the module (depending on their preferences & needs). This meant that when an instructor brought their class to special collections, the content had already been assigned, delivered, and (hopefully) digested by the students. The in-person instruction could then be devoted to answering questions, checking for understanding, and interacting with the collections! The hands-on experience of touring the stacks, handling old books, artifacts, and a variety of documents now dominates the session. Depending on the length of the session, students can even do some searching and calling of items. A major benefit of “pre-loading” the content meant that the module and all of its material was available to the student 24/7 and could be returned to for a refresher or to find specific info.

This method has now proved immensely effective. Our instruction sessions are back up to pre-pandemic levels. Most of the instructors who download the module prior to the instruction session ALSO agree to give me embedded librarian status in their course through Canvas. This ensures that students have access to me directly and I can provide a greater presence for special collections in the course.

With the fall 2022, we will not be resting on our laurels. With more time and research we have decided to create tutorials with even more interactivity and excitement–that is a topic for another post!

Uncovering the Hidden: Using Network Analysis to Illuminate Women’s Agency

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Recently, with Dr. Catherine Medici, I presented a workshop at the American Historical Association Conference in Chicago (2019). The 3 hour session sought to introduce the digital humanities tool, Network Analysis, to participants interested in expanding the tools and methods available to them in their research. The following is the description of the workshop provided to the participants:

“Network Analysis: Uncovering the Invisible in Historical Research”

The developing field of network analysis has shown the power of this type of modeling for highlighting relationships, which can not only highlight the major actors, but also illuminate important, lesser known actors within networks. Network analysis algorithms allow examination of and focus on figures that may be important hubs or connectors in networks that have remained invisible or only hinted at with traditional methods. Network analysis methods reveal a wealth of data about individuals and their importance in a network based on their relationships using betweenness and eigenvector centrality measures. In addition, network analysis can expose the infrastructure of networks as well as the strength of ties between individuals in the network. Often, these methods can make the invisible, visible. This workshop will provide an introduction to these methods and provide hands-on experience to those interested in learning about the potential of network analysis.

The workshop consisted of the following:

  • Showing how networks are used in scholarship
  • Showing how we can use networks in the classroom and in research
  • Activities that demonstrated the basic principles of network analysis.
  • Discussion of the various outcomes of the activity examining the ways that decisions throughout the data collection and curation process affect visualizations and the information gained from network analysis.
  • The final portion of the workshop discussed how network analysis may be useful to participants’ own work, along with the various issues involved.
  • The workshop helped participants familiarize themselves with basic network-analysis vocabulary as well as using the programs known as Gephi and Palladio for network analysis and visualization.

 

Bibliography & Resources

Gephi: https://gephi.org/

Palladio: https://hdlab.stanford.edu/palladio/

Resources: http://historicalnetworkresearch.org/

Glossary of Network Analysis Terms: https://folgerpedia.folger.edu/Glossary_of_network_analysis_terms

Digital Tools for Textual Analysis: https://folgerpedia.folger.edu/Digital_tools_for_textual_analysis

The Programming Historian for Tutorials, Resources, etc.: https://programminghistorian.org/

Christopher Warren et al., “Six Degrees of Francis Bacon: A Statistical Method for Reconstructing Large Historical Social Networks,”Digital Humanities Quarterly 10, no. 3 (July 2016): http://digitalhumanities.org/dhq/vol/10/3/000244/000244.html.

Ruth Ahnert and Sebastian E. Ahnert, ‘Protestant Letter networks in the Reign of Mary I: A Quantitative Approach’, English Literary Heritage 82:1 (2015) 1-33.

Project Examples:

Six Degrees of Francis Bacon: http://www.sixdegreesoffrancisbacon.com/?ids=10000473&min_confidence=60&type=network

Shakeosphere: https://shakeosphere.lib.uiowa.edu/

Kindred Britain: http://kindred.stanford.edu/#

 

Mapping The Twitter Network of Special Collections Libraries: An Initial Study

Social media use is enabling special collections libraries to interact with their user and fan bases in ways that have not been possible in the past. By being connected to the internet, they can offer immediate information, updates, or answers to questions almost instantly that curious browsers can get in their living rooms. But which libraries have the biggest internet footprint? This project scraped Twitter data from accounts that are Special Collections Libraries in the United States and created a weighted visualization based on the top twenty-eight libraries that allows us to understand which libraries have the biggest impact on both the internet and other libraries. By analyzing the library Twitter data, statistics about who the power users were began to show themselves, and a visualization was made that shows how the most active libraries are connected, and who has the biggest digital footprint based on tweets, followers, follows, and other variables.

This study has provided a solid foundation for further investigation of the larger special collections libraries network in the United States. Visualizing a limited network of twenty-eight of the major special collections libraries in the United States and weighting the nodes in the network by total number of followers provides insights into the potential shape of a larger network. The assessment of centrality measures suggests that while numbers of followers is important to demonstrate high public awareness or popularity, the influence of individual libraries might best be demonstrated by a careful examination of centrality  and betweeness measures. Going forward, this study will be expanded to include as many as eighty-five special collections libraries and map all followers and friends of these libraries. Call limits and time constraints with the Twitter API made it necessary to restrict the scope of this study and instead pursue a project that would test whether a larger study was warranted and feasible. Such a study is in process. As part of that larger study, it will be useful to examine the relationships betweeni numbers of followers and tweets. The sheer volume of tweets posted by many of the most followed libraries suggests that additional investigation is warranted to determine the effectiveness of special collections libraries in their Twitter use.

For questions about this work, please contact me at: tswood@bsu.edu

 

Week 9: Getting it all done–the Blog

My last day on the job found me grasping the reality that I might have to come back to finish up my last project–because I just cannot leave anything undone! I managed to get arrangements made to launch the Special Collections Blog. Andrew Welp, the scholarly communications assistant, provided the space and support to create the blog. However, we ran out of time getting the first post up.

I did get items digitized and a blog post written. I have decided (and it’s been approved) that I will return before classes start in August to put together the blog post, including the digitized items highlighted in the post. Still to do: annotations for the digitized items, metadata, and making sure the home page for both the Irwin Library and Special Collections highlight the blog. We will also make sure that the blog is launched with appropriate advertisement from the marketing department.

 

 

Week 9: Getting it all finished–Boxes

This last week has been pretty hectic! As might be expected when working with a wide range of people and departments, not everything is complete and I am racing to get as much done as possible before wrapping up my internship. The box order decisions have all been made and one last confirmation means that the order can be submitted and paid for. The last detail is to coordinate getting the department credit card information to process the order.

This whole process has taught me about balancing the needs of conservation with the realities of budgets. Fortunately, money that was initially earmarked for another collection in special collections could legitimately be re-directed to this purpose. As my mentor said, the donor of the original money would no doubt be happy to secure the safety of some of the most fragile items in the collections without sacrificing the stability of the items they donated. It seems an excellent compromise.

 

 

 

Week 8:Sometimes You Get Stuff…

This week has been eye-opening. As often happens, items show up on the doorstep (figuratively) of the archives and special collections because a university department is cleaning house and/or they have no where else to go. In this case, Special Collections received four boxes containing a large number of color photographs and negatives from the Facilities Management office.

The photos document building and landscaping projects dating back to the late 1980s at Butler University. The photos, mostly still in their envelopes from the local drugstore that developed them, came to us completely disorganized. Fortunately, many of the envelopes contained two or three-word descriptions of the project depicted and a basic date (August 1989 or occasionally specific dates). Still, there were stacks of unidentified photos (some with dates, most not) and many envelopes that contained no photos, but had the negatives–that needed to be matched up (hopefully!) with the photos.

To acquire some experience and to get the boxes off the floor of the reading room, I decided to take on the task of creating an initial intake list while also imposing some sort of basic order on the mess.

Together with my mentor, we decided that a simple list assigning a Box number, envelope number, with the brief description and count of the envelope contents and date (if available)  would suffice for this initial intake. We also decided that we would have our colleague in special collections (who has been at the university for decades) identify and organize as many of the loose photos and negatives as possible for later inclusion in the initial inventory.

With this basic approach in place, I began the process of organizing and listing. Having lots of extra magazine-style boxes available provided me with boxes that could hold a manageable number of envelopes and which could then be efficiently stored in the stacks. I managed to organize all of the photo envelopes in just about 8 hours of work this week. I made sure to create one master list, but also individual box lists to include in each box. I penciled an item number on each envelope and then labeled the box with its own number.

My colleague will continue to identify the loose photos, but now, at least, there is some order to the mess–and the real possibility that the photos will  become accessible and usable. My mentor is pleased with the work since we have been able to identify photos that are not currently in the archives. The next steps will no doubt happen after I have finished my internship, but will include culling out duplicates and any photos that are deemed unnecessary. The sorting and organizing also allowed us to find personal photos that belonged to a former facilities employee (and return them to him at his current employer!), as well as sort out software and software manuals that had mistakenly been tossed in with the photos–also returned!

While the archives and special collections might end up with many items that others just want to “dump”, it seems that it is always worthwhile for us to give them time and attention to make sure that nothing is lost that might one day have value as part of the institutional record.

 

 

Week 8: The Box Order–Stop & Think

Though it might sound tedious and even boring, I have been tremendously intrigued by the work involved with measuring all of the books held by Special Collections at Irwin Library that date prior to 1700. In order to purchase protective storage, each book had to be precisely measured in an exact manner as set forth by the storage manufacturer.

Learning this procedure and measuring each book allowed me to handle almost 100 books dated from the 1470s to 1700. Many of the books are in original or early bindings. The chance to examine each book and learn about how the book was printed and constructed provided a great learning experience.

Now that the measuring is all complete, I notified my mentor to discuss the ordering of these enclosures. Initially, we assumed that phaseboxes would be the most affordable and would be possible within our budget constraints. Of course, we wanted clamshell boxes, but it seemed unlikely that clamshell boxes would work with our budget.

The sales representative for the manufacturer provided an estimate that indicated we could afford the clamshell boxes and that we could purchase heavier-weight boxes for the largest folio and oversized items, as well! This turned out to be an unexpected and happy result. Still, it was useful to have a detailed discussion about balancing protection with budgeting when considering what to order. We had considered several options including ordering the sturdier clamshell boxes only for the oldest and most fragile items, while obtaining phaseboxes for everything else. We also considered limiting the order by books printed before 1600, leaving the others to be ordered as funds allowed at a later date.

Fortunately, we are able to order everything at once. Still, the conversations about conservation needs vs. budget demands proved very useful.

Week 7: Library Faculty Meeting: So much to learn…

I was welcomed to attend this month’s library faculty meeting as I did last month. These meetings are, in some ways, among the most valuable experiences of my internship. The variety of concerns and issues dealt with in the meetings opens my eyes to what my work-life will be when I take up a position as an academic librarian.

The meetings topics ranged from significant changes in how Human Resources will be organized to issues about storage, collections management, library furniture, personnel evaluations, and budget matters.

I was particularly drawn to the discussion about evaluations and the concerns that each librarian’s contract be evaluated to make sure it reflected the actual percentages of service, scholarship, and teaching that each librarian performs–and that these percentages are adjusted regularly as duties and functions change.

We learned about new efforts to better track expenses incurred by faculty for conferences, travel, etc. that will be implemented in part to control those expenses, but also to ensure sustainability of those funds: better documentation will both control the expenses, but also provide clear evidence of the needs of library faculty so that support will continue.

 

Week 7: Scanning & Transcription Standards

Many of the items that will be used for the online exhibition have never been scanned before. In addition, several items are written letters and documents that have never been transcribed–or whose transcriptions have been done in a fairly informal manner.

Early on, I checked with both my mentor and Andrew, the scholarly communication assistant to ascertain the scanning protocols/standards for the library. These standards follow best practices for digital collections and we have made sure to adhere to these standards for the items digitized for the exhibition. The challenge this week is learning that a few items that we have digitized images for have only been scanned as JPEG (Joint Photographic Experts Group) files, rather than TIFF (Tag Image File Format) files.

This is not ideal, but lacking the original item to re-scan, we will have to make do with the JPEGs. Fortunately, this involves perhaps two items. Otherwise, we can be assured that the exhibition items will adhere to industry standards and will be usable in most other applications in future.

This is an important goal for the exhibition: not only do we want to create an engaging, interesting exhibition for the general public and Butler community, but we hope to promote and support scholarly uses of the materials.

This goal demands that the transcriptions of written sources meet basic scholarly standards for transcription, but also meets ADA compliance for access. My mentor and I discussed the level of scholarly apparatus that would be reflected in the transcriptions–we wanted to strike a balance between the demands of scholarship and ease of use for the general viewer. Thus, the transcriptions will scrupulously reflect exact words use, spelling, and format of the original document, but have none of the more complex notations and annotations common in scholarly editions.

Week 6: What is Possible & What is Not

The exhibition continues to dominate discussion and activity. This week we have had to deal with the challenge of what the software will let you do when building an exhibition. Omeka, at the moment, is not letting us get the “look” of the old time photo that we want. We have to also figure out a good timeline function within Omeka. Fortunately, I have the benefit of my husband’s expertise: he is a digital historian and he directed us to Timeline JS3 to embed a really usable, attractive timeline into the exhibition that won’t require too much work. This will allow a great deal of flexibility and we will be able to use virtually any type of media (images, video, music, etc.) within the timeline. Omeka’s ease of compatibility will make this timeline a great addition. Andrew was particularly excited to learn about this, he had never seen Timeline JS3.

As for the “look” we initially wanted, oval images that the viewer clicked on to take you to the profile of the individual, we have decided to re-work the splash page by creating a collage image in Photoshop that will be the banner, but provide individual images below that will be the links.

The compromise will give us the look we are after, along with accommodating the limitations imposed by the software. Of course, this could all change again if someone runs across a solution! The theme here seems to be flexibility and compromise in order to get a good, final product.